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Questions about the Complaint Filing Process? (Click here for more information)

 

 

 

How to File a Complaint

Please contact the utility first to address questions and/or concerns. (Some useful e-mail links: National Grid Electric - National Grid Gas, Pascoag Utility District, Cox Communications, Full Channel, Verizon .)

If you are not satisfied with the utility's response, you may send us a complaint. Please fill in the following and choose how you would like us to respond.


First Name
Last Name
Organization (if applicable)

Street Address
Apartment
City
State/Province
Zip/Postal Code

Phone
Fax
E-mail

Complaint Filed Against
Date and Time of Incident

Response Method:
Send E-mail
Send surface mail
Please call

Please enter your complaint as detailed as possible below. Also furnish any other information which may be helpful to the investigation.

Our E-mail address: consumer.section@ripuc.org
RI Public Utilities Commission, 89 Jefferson Boulevard, Warwick, RI 02888
Voice: 401-941-4500 • Email: mrussell@ripuc.state.ri.us
State of Rhode Island Web Site
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