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Questions about the Complaint Filing Process? (Click Here for More Infomation)

 

 

 

How to File a Complaint

 

Please contact the utility first to address questions and/or concerns. (Some useful e-mail links: National Grid Electric - National Grid Gas, Pascoag Utility District, Cox Communications, Full Channel, Verizon .)

If you are not satisfied with the utility's response, you may send us a complaint. Please fill in the following and choose how you would like us to respond.

Please include your account number and, if possible, an e-mail address, so that we may quickly and accurately respond to your complaint.


First Name
Last Name
Account Number
Organization (if applicable)

Street Address
Apartment
City
State/Province
Zip/Postal Code

Phone
Fax
E-mail

Complaint Filed Against
Date and Time of Incident

Response Method:
Send E-mail
Send surface mail
Please call

Please enter your complaint as detailed as possible below. Also furnish any other information which may be helpful to the investigation.


 


RI Public Utilities Commission, 89 Jefferson Boulevard, Warwick, RI 02888
Voice: 401-941-4500 • Email: thomas.kogut@dpuc.ri.gov

State of Rhode Island Web Site
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